Contact Us

cute dog at adoption eventSometimes helping out a furry friend can leave you scratching your head. From “How do I adopt?” to “Where can I help?” we can point you in the right direction. We are happy to assist with everything from adoptions to donations.

Browse our Top 3 Questions below or contact us directly.

For inquiries from animal welfare organizations:

Dani Mailing
Regional Relationship Manager
PetSmart Charities of Canada

For general information inquiries and requests from members of the media:

Carrie Trembinski
Senior Public Relations Manager
PetSmart Charities of Canada
24-hour media line: 623-587-2177

For inquiries about PetSmart Charities in the USA:
Click here for a directory:

For general questions, email info[at]petsmartcharities[dot]org.

Top 3 Questions

1. How do I adopt a pet?

Thinking of adopting? That is fantastic! We find homes for over 25,000 pets each year. Learn how to adopt a pet and give a pet a forever home.

2. Where can I get help re-homing a pet or putting a pet up for adoption?

First, check with family members or friends. While PetSmart Charities™ of Canada doesn’t take in pets directly, we partner with over 250 groups that do. Call your local animal welfare organization or shelter.

3. How do I make a donation and where does it go?

We are so glad you asked! Help us adopt out even more pets and provide critical funding to animal welfare groups. Donate now or connect with us for more information.

All donations to PetSmart Charities of Canada stay in Canada. Your contributions are combined with those of others across the country to save the lives of homeless pets. Learn more about where your donations go.

Still have questions?

We’re here to help. 

General Inquiries


Our lifesaving work across Canada depends on donations from caring pet lovers like you.