How Adoption Works

Steps to adopting your new pet

family adopts gray kittenNearly every PetSmart® store has a PetSmart Charities™ of Canada Adoption Centre that features adoptable cats and dogs. A PetSmart Charities of Canada Adoption Group staffs each centre to care for the adoptable pets and to help adopters find the right pet for their family.

Here are some things you can expect during the adoption process:

  • An interview. Once you’ve chosen the pet that seems right for your family, you’ll meet with a representative from the local adoption group. They’ll ask you some questions to confirm that the pet is a good match for your home and to ensure you’ll both be happy for many years to come. They may also have valuable information for you about the pet’s personality, medical history and habits.
  • Some paperwork. You’ll fill out an application and pay a reasonable adoption fee, which is determined by each adoption partner. Give yourself 30 minutes to up to 2 hours to complete the interview and paperwork process. 
  • Taking your pet home. In many cases, you’ll bring your pet home the same day. But some adoption partners require a background check and/or home visit to ensure the pet’s long-term safety. Ask your adoption representative about this at the beginning of the process if waiting a few days is not what you had in mind. Another PetSmart store in your area may have a partner that offers same-day adoptions.  

No matter what the process, all of the adoption groups share the same goal: making the best possible matches between people and pets. 


Our lifesaving work across Canada depends on donations from caring pet lovers like you.